Last update: April 22, 2026

1. Introduction

This Privacy Policy describes how Mission.inc ("Mission.inc "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our service, including our website, AI agents, mobile applications, desktop tools and related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. What data we collect

We collect following data based on information you provide:

• Account information: Name, email address, and password when you create an account, Profile information, Communications within the platform.
• AI Interactions: Conversations with our AI system, including your questions, answers and preferences expressed.
• Payment Information: billing details whenever you subscribe to premium features (processed securely by third-party payment operators).

We collect some data automatically:

• Device Information: Device type, operating system, device identifiers, browser type, and mobile network information
• Usage Data: Pages visited, features used, time spent on the Service, search queries, content viewed, and interaction patterns
• Location Data: General geographic location based on IP address (we do not collect precise GPS location)
• Log Data: IP address, access times, referring URLs, and system activity logs

We collect some data also via third-party tools:

• Authentication Providers: If you sign in using a third-party service (e.g., Google, Apple), we receive basic profile information as permitted by your privacy settings.

3. How we use your data

We use the collected information for the following purposes:

• Development and maintenance: to provide and improve the service, To deliver personalized recommendations using AI algorithms, To learn your preferences, To improve recommendation accuracy, To process your requests and transactions, To develop new features and improve existing functionality,
• Communications: To send transactional emails (account verification, password resets, receipts), To provide customer support and respond to inquiries, To send promotional communications (with your consent, where required), To notify you on changes to our Service or policies,
• Analytics: To understand how users interact with our Service, To conduct research and improve our AI recommendation algorithms, To generate aggregated, anonymized statistics.
• Advertising: To deliver targeted advertisements, To measure advertising effectiveness (You may opt out of personalized advertising with cookie settings),
• Safety and Compliance: To detect, prevent, and address fraud, security breaches, and technical issues, To comply with legal obligations.

4. How and when we may share your data

We do not sell your personal data: Mission.inc does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Mission.inc may transfer your data in following situations:

• Aggregated data: We may share anonymized, aggregated data that cannot reasonably be used to identify you,
• With your consent: When you explicitly authorize us to share your information,
• With service providers: With trusted third parties who assist in operating our Service,
• Safety and Rights: To protect the safety, rights, or property of Mission.inc, our users, or the public,
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Legal Requirements: When required by law, court order, or government request.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. 

5. How long we retain your personal information

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account data: Retained while your account is active and for up to 30 days after deletion request to allow for account recovery,
• Usage data: Retained for up to 24 months for analytics purposes,
• AI interaction data: Retained for up to 12 months to improve recommendation accuracy,
• Legal compliance: Certain data may be retained longer if required by law.

6. How we may transfer data internationally

Mission.inc is based in Poland, European Union. Your information may be transferred to, stored, and processed in Poland or other countries where our service providers operate.

Our hosting provider, (currently: Google Cloud), operates a global network. By using our Service, you consent to the transfer of your information to the EU, United States and other jurisdictions, which may have different data protection laws than your country of residence.

Depending on your location, you may have certain rights regarding your personal information. We honor these rights regardless of your country of residence, to the extent technically feasible.

7. How we use cookies and tracking technologies

We use following types of cookies:

• Essential cookies: Required for the Service to function (authentication, security),
• Analytics cookies: Help us understand how users interact with our Service (Google Analytics),
• Advertising cookies: Used to deliver relevant advertisements (Advertising platform pixels).

You can control cookies:

• via your browser settings (most browsers allow you to block or delete cookies),
• via our cookie consent banner (where applicable). 

Please note: Disabling essential cookies may affect Service functionality.

8. How we operate on your data using third-party service providers

We work with third-party companies to help us provide and improve our Service. These service providers can get access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

ProviderPurposeData Shared

Google Cloud PlatformHosting & DatabaseAll service data

MongoDB AtlasDatabaseAll service data

ResendEmail DeliveryEmail address, message content

Meta (Facebook Pixel)AdvertisingUsage events, device identifiers

Google (Google Pixel)  AdvertisingUsage events, device identifiers

TikTok (TikTok Pixel)  AdvertisingUsage events, device identifiers

Linkedin  AdvertisingUsage events, device identifiers

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. How you can delete your Account

You can delete your account at any time by:

• Using the "Delete Account" option in your account settings,
• Contacting us at privacy@mission.inc via e-mail.

Account deletion is typically completed within 30 days.

Some information may be retained as required by law or for legitimate business purposes.

10. How you can contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@mission.inc.

11. How we may update this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.